MC partners heuristic evaluation

A heuristic evaluation is a way to test whether a website is user-friendly. In other words, it tests the site’s usability. Unlike user testing, where the site (or prototype) is evaluated by users, in a heuristic evaluation the site is evaluated by usability experts. That’s why you’ll sometimes find it referred to as an “expert review”.

Problem statement

Heuristics can be thought of as rules of thumb. A heuristic evaluation or expert review of a web or mobile site is based on a set of predetermined heuristics or qualitative guidelines. While there are 200+ criteria by which a site can be evaluated, many experts’ questions are based on Jacob Nielsen’s 10 Usability Heuristics for User Interface Design.

  • Date

    Dec, 2018

  • Client Name

    MC Partners

  • Tools


Main interface reference

Main interface reference

Design evaluation

Find usability issues

Evaluate the interface

Create a report

Overall conclusion

In terms of functionality, the app displays valuable and highly detailed information.

However, the challenge lies in presenting the results in a comprehensible, structured, and accessible way across various devices. It is crucial that the user understands the interface without any prior information. To achieve this, we can integrate interactive tours or take inspiration from other interfaces such as MacOSX, which provides highlighted help while typing. We must address the problem by prioritizing user concerns and solutions based on UX studies.

  • Easy to use

  • User friendly

  • Efficiency

  • Use Satisfaction

  • Interaction design

  • Quantitative information


Unlocking Usability improvements

I unlocked usability improvements that elevate overall user satisfaction and optimize their journey.

Final Results

Heuristic evaluation is a valuable technique for assessing the usability of a user interface. It is beneficial in identifying usability problems early in the design process, reducing the need for costly redesigns. It provides expert insights into user experience issues, enabling targeted improvements. This method helps to reveal inconsistencies, violations of design standards, and usability challenges that users may face.
It is a cost-effective, quick, and resource-efficient evaluation method. It enables multiple evaluators to provide different perspectives, enhancing the breadth of issues identified. Ultimately, heuristic evaluation leads to improved user satisfaction, efficiency, and overall usability of the product or system.